SELNOTES TECHNOLOGIES L.L.C. PRIVACY POLICY

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SELNOTES TECHNOLOGIES L.L.C. PRIVACY POLICY

Effective Date: 6/14/2025
Last Updated: 6/14/2025

Welcome to Selnotes, a product of Selnotes Technologies L.L.C. (“Selnotes,” “we,” “us,” or “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and related services (collectively, the “Platform”).

By accessing or using Selnotes, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Introduction

At Selnotes Technologies L.L.C., we believe that digital innovation should be grounded in trust. Selnotes is more than just a platform it’s a global ecosystem designed to empower students, educators, and content creators to buy, sell, and share high-quality educational materials and digital content. Whether you’re uploading your class notes in Istanbul, purchasing a language-learning guide in Mumbai, or sharing a digital sports manual in California, Selnotes provides a seamless, secure, and collaborative experience for everyone.

As a company operating in multiple countries and serving a diverse community of users, privacy and data protection are central to everything we do. We understand that by using our services, you are trusting us with your personal information, and we take this responsibility seriously. That’s why we’ve created this Privacy Policy—to explain, in clear and transparent terms, how we collect, use, store, and share your personal data.

This Privacy Policy applies to all users of the Selnotes platform, including our websites, mobile applications, APIs, and other digital services (collectively referred to as the “Platform”). It outlines what information we collect, why we collect it, how we use it, and the choices you have regarding your data.

We are fully committed to complying with international privacy regulations, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other local privacy laws in the jurisdictions in which we operate. We have implemented comprehensive measures to ensure that your data remains secure, that your privacy rights are respected, and that you remain in control of your information at all times.

Whether you’re a high school student uploading your first set of notes, a university professor selling digital handouts, or a buyer looking for quality academic content—your privacy matters. This policy is here to give you clarity and confidence in how we handle your data, so you can focus on what matters most: creating, learning, sharing, and earning.

If you have any questions, concerns, or suggestions about this policy or how we manage privacy at Selnotes, we welcome you to reach out at support@selnotes.com.

2. Information We Collect

To provide, maintain, and improve the Selnotes Platform and your experience as a user, Selnotes Technologies L.L.C. collects a range of personal and non-personal information. We collect information directly from you, automatically as you use the Platform, and occasionally from third-party sources. Below is a breakdown of the types of information we collect:

2.1 Information You Provide to Us Directly

These are details you knowingly give us when you sign up, engage with the Platform, or communicate with us.

a. Account Information

  1. When you create an account, we collect:
  2. Country and preferred language
  3. Full name
  4. Email address
  5. Password (stored securely)
  6. Phone number
  7. Profile image (optional)

b. Seller Information

If you choose to sell content on Selnotes, we may also collect:

  1. Payment and payout details (e.g., bank account, digital wallet, or third-party payment provider details)
  2. Identity verification documents (such as a government-issued ID, if required for regulatory compliance)
  3. Uploaded content, including study notes, eBooks, guides, presentations, and other digital materials

c. Buyer Information

If you purchase or download items, we collect:

  1. Purchase history
  2. Billing details
  3. Transaction receipts
  4. Preferred payment method (processed securely through third-party services)

d. Communication Data

When you communicate with us or other users through the Platform (e.g., messages, support requests, feedback, or disputes), we store:

  1. Your messages and comments
  2. Contact details used during communication
  3. Any attachments or screenshots shared during support

2.2 Information We Collect Automatically

When you access or use the Selnotes Platform, we automatically collect certain technical and behavioral data to improve our services and ensure security.

a. Usage Information

  1. Pages you visit
  2. Items you view, save, upload, or download
  3. Clicks, scrolls, and navigation paths
  4. Time spent on different sections of the Platform
  5. Referral sources (e.g., if you came to us from another site or ad)

b. Device and Technical Data

  1. IP address
  2. Browser type and version
  3. Operating system and device type (mobile, desktop, tablet)
  4. Device identifiers (e.g., IDFA, Android ID)
  5. Screen resolution and display settings
  6. Language and time zone settings

c. Location Information

We may collect approximate geographic location based on your IP address or browser/device settings to:

  1. Display content in your local language or currency
  2. Suggest region-specific features
  3. Comply with local laws and regulations

d. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  1. Recognize you when you return to the Platform
  2. Store preferences and login sessions
  3. Analyze performance and usage trends
  4. Serve personalized content and advertisements

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  1. Payment processors (e.g., Stripe, PayPal) for transaction confirmations
  2. Social media platforms (if you connect via Google, Apple, or others)
  3. Referral programs, affiliates, or marketing partners

All third-party data is subject to the privacy policies of the source platform and is only used to enhance your experience on Selnotes or to fulfill legal obligations.

3. Sharing Your Information

At Selnotes Technologies L.L.C., we respect your privacy and are committed to safeguarding your personal information. We do not sell your data to third parties. However, in order to operate the Selnotes Platform effectively, comply with the law, and provide users with trusted features and services, we may share your personal data with a limited number of third parties under specific circumstances.

Below are the categories of recipients with whom we may share your information:

3.1 Service Providers and Partners

We work with third-party companies and individuals to help us provide, maintain, and improve the Platform. These include:

  1. Payment processors (e.g., Stripe, PayPal): To handle transactions and payouts securely
  2. Cloud service providers (e.g., AWS, Hostinger, Google Cloud): For data hosting, storage, and computing infrastructure
  3. Analytics providers (e.g., Google Analytics, Mixpanel): To understand platform usage and improve performance
  4. Email and communication platforms (e.g., Mailchimp, SendGrid): To send transactional emails and updates

All service providers are contractually obligated to handle your data in compliance with this Privacy Policy and applicable data protection laws. They are not permitted to use your information for their own marketing purposes.

3.2 Other Users on the Platform

When you choose to upload and share content (e.g., notes, guides, or other digital products), certain personal details may be visible to other users, such as:

Seller ratings, reviews, and feedback

  1. Your display name or username
  2. Your profile photo (if uploaded)
  3. Your institutional affiliation or author profile (if you choose to display it)
  4. The digital products you’ve listed for sale

We encourage users to be mindful of the information they choose to share publicly on their profiles or within uploaded content.

3.3 Legal Requirements and Law Enforcement

We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:

  1. Comply with a legal obligation, judicial proceeding, or government request
  2. Enforce our Terms of Use or investigate potential violations
  3. Protect the rights, safety, or property of Selnotes, our users, or the public
  4. Detect, prevent, or otherwise address fraud, security, or technical issues

We will always aim to limit the scope of such disclosures and, where legally permitted, notify you in advance.

3.4 Business Transfers

If Selnotes Technologies L.L.C. is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will ensure that any acquiring organization upholds the commitments made in this Privacy Policy, or we will notify you and provide options if material changes occur.

4. Your Rights & Choices

At Selnotes Technologies L.L.C., we believe in transparency, user empowerment, and data responsibility. As a user of Selnotes, you have rights and choices regarding how your personal information is collected, used, and shared. These rights may vary depending on your location and the applicable laws, but we make every effort to provide all users with meaningful control over their data.

4.1 Access and Correction of Your Information

You have the right to access the personal information we hold about you. You can:

  1. View your account details and transaction history from your profile settings
  2. Correct or update any inaccurate or outdated personal data (e.g., name, email address, profile photo)
  3. Change your password or authentication settings at any time
    If you are unable to make changes directly, you may contact us at support@selnotes.com and we will assist you.

4.2 Deletion and Account Closure

You may request that we delete your personal information and/or close your account. To do so:

  1. contact our support team directly at support@selnotes.com
    Please note:
  1. Some data (such as purchase records, transaction logs, or tax-related details) may need to be retained for legal or regulatory reasons
  2. Once deleted, your data cannot be recovered

4.3 Data Portability

You have the right to request a copy of the data we have collected about you in a structured, commonly used, and machine-readable format. If you wish to exercise this right, contact us at support@selnotes.com with the subject line “Data Portability Request.”

5. Data Transfers

Selnotes Technologies L.L.C. is a globally oriented company, and as part of providing our services, your personal information may be transferred to—and processed in—countries outside of your country of residence, including the United States and European Union member states, and other jurisdictions where we or our service providers operate.

These countries may have data protection laws that are different from those of your home country. However, regardless of where your data is processed, we are committed to ensuring that your personal information remains protected and handled in accordance with this Privacy Policy and applicable legal standards.

We may transfer your personal information to other countries in the following situations:

  1. To our cloud infrastructure providers for storage, hosting, and backup purposes
  2. To service providers who assist us in delivering the Selnotes Platform (e.g., payment processors, analytics tools)
  3. To Selnotes team members, contractors, or regional representatives for support, compliance, and operational purposes
  4. To comply with legal obligations or protect our legal interests in jurisdictions where we conduct business
    These transfers are strictly limited to what is necessary to support the operation, development, and improvement of the Selnotes Platform.

6. Children’s Privacy

At Selnotes Technologies L.L.C., we are deeply committed to protecting the privacy of children and young users. Our platform is designed to be educational, responsible, and secure. We recognize that children deserve special protection when it comes to their personal data.

6.1 Minimum Age Requirement

Selnotes is not intended for use by children under the age of 13 (or the minimum legal age in your jurisdiction for online data collection without parental consent, such as 16 in some EU countries).

  1. If you are under 13: You are not permitted to create an account or provide any personal information on Selnotes without verified parental consent.
  2. If you are between 13 and 18: You may use Selnotes with the consent of a parent or legal guardian, where required by law.
    We encourage parents and guardians to actively supervise their children’s online activity and to help enforce this Privacy Policy.

6.2 How We Handle Data From Minors

If we become aware that we have unintentionally collected personal data from a child without parental consent, we will:

  1. Immediately delete the information from our servers
  2. Disable the associated account
  3. Notify the parent or guardian (if identifiable and contactable)

We do not knowingly collect, use, or disclose personal information from children without complying with applicable laws such as:

  1. The Children’s Online Privacy Protection Act (COPPA) in the United States
  2. The General Data Protection Regulation (GDPR-K) for children under 16 in the European Union

6.3 Parental Rights

If you are a parent or legal guardian and you believe that your child under 13 (or the applicable age) has provided us with personal information without your consent, please contact us immediately at

support@selnotes.com.

We will promptly take the necessary steps to:

  1. Confirm the account
  2. Delete any data associated with the child
  3. Assist you with any questions or concerns

Selnotes Technologies L.L.C. will continue to evaluate and improve our child privacy practices as global regulations evolve, ensuring we meet the highest standards of safety and trust.

7. Changes to This Policy

At Selnotes Technologies L.L.C., we are committed to transparency and continual improvement. As our services evolve, or as legal requirements change, we may update this Privacy Policy to reflect new practices, technologies, or legal obligations.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

8. Additional Information

This Privacy Policy is governed by the applicable laws of the jurisdictions in which Selnotes Technologies L.L.C. operates and is intended to provide transparency about how we collect, use, and protect your personal information. It does not create any contractual rights beyond those established by relevant data protection laws. Selnotes may contain links to third-party websites or services; we are not responsible for their content or privacy practices, and we encourage users to review their policies. This Privacy Policy may be made available in multiple languages for user convenience, but the English version shall prevail in the event of discrepancies, unless local law states otherwise. If you have accessibility needs or wish to contact a data protection authority regarding concerns not addressed by us, you may do so, and we will fully cooperate with any regulatory inquiry.

Questions regarding this Privacy Policy or Selnotes’s privacy practices should be directed to our Privacy Team at:

Selnotes Technologies L.L.C.
California, USA

Privacy Team
privacy@selnotes.com

We are committed to responding promptly and addressing any concerns you may have about your privacy.

Last Updated: June 14, 2025